Tuesday, January 8, 2013

Towards Distributed Citizen Participation: Lessons from WikiLeaks and the Queensland Floods



From the report: "This paper examines the rapid and ad hoc development and interactions of participative citizen communities during acute events, using the examples of the 2011 floods in Queensland, Australia, and the global controversy surrounding Wikileaks and its spokesman, Julian Assange. The self-organising community responses to such events which can be observed in these cases bypass or leapfrog, at least temporarily, most organisational or administrative hurdles which may otherwise frustrate the establishment of online communities; they fast-track the processes of community development and structuration. By understanding them as a form of rapid prototyping, e-democracy initiatives can draw important lessons from observing the community activities around such acute events." Read more

The Future of Crowd Work



From the report: "Paid crowd work offers remarkable opportunities for improving productivity, social mobility, and the global economy by engaging a geographically distributed workforce to complete complex tasks on demand and at scale. But it is also possible that crowd work will fail to achieve its potential, focusing on assembly-line piecework. Can we foresee a future crowd workplace in which we would want our children to participate? This paper frames the major challenges that stand in the way of this goal. Drawing on theory from organizational behavior and distributed computing, as well as direct feedback from workers, we outline a framework that will enable crowd work that is complex, collaborative, and sustainable. The framework lays out research challenges in twelve major areas: workflow, task assignment, hierarchy, real-time response, synchronous collaboration, quality control, crowds guiding AIs, AIs guiding crowds, platforms, job design, reputation, and motivation." Read more

Their Apps Track You. Will Congress Track Them?

Singer, Natasha. "Their Apps Track You. Will Congress Track Them?" The New York Times, January 5, 2013.  

From the article: "But now legislators, regulators, advocacy groups and marketers are squaring off over newer technology: smartphones and mobile apps that can continuously record and share people’s precise movements. At issue is whether consumers are unwittingly acquiescing to pervasive tracking just for the sake of having mobile amenities like calendar, game or weather apps…. The bill, approved last month by the Senate Judiciary Committee, would also require mobile services to disclose the names of the advertising networks or other third parties with which they share consumers’ locations.

….Yet many marketers say they need to know consumers’ precise locations so they can show relevant mobile ads or coupons at the very moment a person is in or near a store. Informing such users about each and every ad network or analytics company that tracks their locations could hinder that hyperlocal marketing, they say, because it could require a new consent notice to appear every time someone opened an app." Read more 

Copying Common in Electronic Medical Records

Stokes, Trevor. "Copying Common in Electronic Medical Records." Reuters. January 4, 2013.

From the article: "Most doctors copy and paste old, potentially out-of-date information into patients' electronic records, according to a new study looking at a shortcut that some experts fear could lead to miscommunication and medical errors…Using plagiarism-detection software, the researchers analyzed five months' worth of progress notes for 135 patients.

They found that 82 percent of residents' notes and 74 percent of attending physicians' notes included 20 percent or more copied and pasted material from the patients' records." Read more

See also 

Monday, January 7, 2013

The Web’s New Monopolists



From the article: "Ask Jack Dorsey, the co-founder of the social network Twitter and the mobile-payment start-up Square, what his two companies have in common, and he has a quick answer: “They’re both utilities.” Mark Zuckerberg might agree: he spent years trying to convince people that Facebook is not a social network but a “social utility.”

It’s an intriguing choice of words for such of-the-moment entrepreneurs. Utilities tend to be boring, slow-growing beasts. They also—and this is the more important point—tend to be monopolies that are either regulated heavily by governments or owned outright by them.

Indeed, once they get beyond a certain size, technology companies do become wary of the word. Google has been called a utility by lots of people, but you won’t hear the company’s executives using the term (at least, I couldn’t find any examples). And Zuckerberg, when asked in 2010 whether, as a utility, Facebook ought to be regulated, said he hadn’t meant the word that way at all: “Something that’s cool can fade. But something that’s useful won’t. That’s what I meant by utility.” Read more

Internet Domain Names: Background and Policy Issues



From the report: "The Internet is often described as a “network of networks” because it is not a single physical entity but, in fact, hundreds of thousands of interconnected networks linking hundreds of millions of computers around the world. Computers connected to the Internet are identified by a unique Internet Protocol (IP) number that designates their specific location, thereby making it possible to send and receive messages and to access information from computers anywhere on the Internet. Domain names were created to provide users with a simple location name, rather than requiring them to use a long list of numbers." Read more

ICT for Development: Solutions Seeking Problems?



From the report: "This paper investigates information and communication technologies for development (ICT4D) projects from around the world. It finds that computer and Internet promotion schemes usually fail despite active support, but mobile penetration in even the poorest countries is deepening organically. It argues that mobiles have emotional appeal because talking is a universal psycho-sociological propensity while the other two are principally utilitarian technologies that have to generate returns on investment. The search for killer apps is likely to be fruitless because technological adoption is conditional upon need and absorptive capacity. The paper raises questions about the continuing support for ICT4D among proponents." Read more

Thursday, January 3, 2013

Architecting the Future of Social Media



From the article: "An information war has erupted around the world. The battle lines are drawn between those governments that regard the free flow of information, and the ability to access it, as a matter of fundamental human rights, and those that regard official control of information as a fundamental sovereign prerogative. The contest is being waged institutionally in organizations like the International Telecommunications Union (ITU) and daily in countries like Syria." Read more

Does Peer Production Represent a Radical Break with Capitalism?



From the article: “While practically and empirically the P2P mode of production is still under the sway of capitalism and to a great extent dependent on it (buying computers and other materials and services from it and using its infrastructure), its logic radically contradicts that of capital. I described briefly above major aspects of P2P that accord to Marx’s understanding of communism. All these aspects contradict the logic of capital. Here I will show how the logic of P2P profoundly contradicts the capitalist division of labour, because division of labour is the key component of any mode of production. Let me emphasize that in P2P we have a distribution of labour and not a division of labour (Weber, 2004). The P2P modes of cooperation and the distribution of products make micro (within separate production units) and macro (among different units) capitalist divisions of labor superfluous.” Read more

Privacy by the Numbers: A New Approach to Safeguarding Data

Klarreich, Erica. "Privacy by the Numbers: A New Approach to Safeguarding Data." Scientific American, December 31, 2012. 

From the article: "A mathematical technique called “differential privacy” gives researchers access to vast repositories of personal data while meeting a high standard for privacy protection… A differentially private data release algorithm allows researchers to ask practically any question about a database of sensitive information and provides answers that have been “blurred” so that they reveal virtually nothing about any individual’s data — not even whether the individual was in the database in the first place." Read more

The Surprising Truth: Technology Is Aging in Reverse



From the article: "We’re living in a Black Swan world, but what does this mean for the future of technology? My new book Antifragile argues that technologies, ideas, and theories – anything informational or cultural, as opposed to physical – age in reverse.

We may be trained to think that the new is about to overcome the old, but that’s just an optical illusion. Because the failure rate of the new is much, much higher than the failure rate of the old. When you see a young child and an old adult, you can be confident that the younger will likely survive the elder." Read more

Patients with After-Hours Access To Their Providers Show Lower Emergency Room Use



From the article: "The first study to use a nationally representative sample to describe after-hours care in the US, released today as a Web First by Health Affairs, demonstrates that emergency room usage is significantly lower when patients have access to after-hours services with their primary care provider.

According to the study by Ann O’Malley of the Center for Studying Health System Change, 30.4 percent of patients with after-hours access to their primary care providers reported emergency room use, compared to 37.7 percent of those lacking after-hours access. Another key finding:  patients with access to after-hours care reported a significantly lower rate of unmet medical need: 6.1 percent versus 13.7 percent of those lacking after-hours access." Read more

Sure, Big Data Is Great. But So Is Intuition.



From the article: "I’ve written about whatis now being called Big Data a fair bit over the years, and I think it’s a powerful tool and an unstoppable trend. But a year-end column, I thought, might be a time for reflection, questions and qualms about this technology.

The quest to draw useful insights from business measurements is nothing new. Big Data is a descendant of Frederick Winslow Taylor’s “scientific management” of more than a century ago. Taylor’s instrument of measurement was the stopwatch, timing and monitoring a worker’s every movement. Taylor and his acolytes used these time-and-motion studies to redesign work for maximum efficiency. The excesses of this approach would become satirical grist for Charlie Chaplin’s “Modern Times.” The enthusiasm for quantitative methods has waxed and waned ever since." Read more 

Online Social Science: Can the Web Graduate from Digital Petri Dish to Virtual Laboratory?



From the article: "In many ways the Internet is the ultimate virtual laboratory. Social media and news sites tell the casual observer much about our priorities and interests, whether it's the grave prognosis of the U.S.'s ongoing "fiscal cliff" political negotiations or elation over England's royal pregnancy. Social scientists believe that, beyond such superficial revelations, the Internet can also be a tool for conducting expansive, yet inexpensive research experiments at unprecedented speed." Read more

On Digital Privacy, Congress’ Offer Is This: Nothing



From the article: "It had the makings of a shockingly reasonable legislative bargain: Two outdated federal privacy statutes would be reformed together, removing some unnecessarily stringent restrictions on sharing video records while finally imposing a clear warrant requirement for government searches of e-mail and other private files stored in the “cloud.” Then Congress, perhaps in homage to Darth Vader, decided to alter the deal: A bill weakening the Video Privacy Protection Act of 1988 has been sent to the president for his signature, but without the corresponding badly-needed reforms to the ElectronicCommunications Privacy Act of 1986." Read more

E-book Reading Jumps; Print Book Reading Declines



From the report: "The population of e-book readers is growing. In the past year, the number of those who read e-books increased from 16% of all Americans ages 16 and older to 23%. At the same time, the number of those who read printed books in the previous 12 months fell from 72% of the population ages 16 and older to 67%.

Overall, the number of book readers in late 2012 was 75% of the population ages 16 and older, a small and statistically insignificant decline from 78% in late 2011." Read more

EU Open Data Portal Now In Public Beta



The European Commission has launched its open data portal, announced last year December, in public beta. While the site is already on-line, the EC has requested to not widely circulate the URL yet. In January 2013 the beta launch will be more widely announced.

The EC data portal, at launch provides access to 5800+ data sets, mostly coming from Eurostat. With this portal the EC intends to lead by example in opening up public sector information pro-actively for free re-use in Europe, as part of the European open data strategy.

The EC portal is for now aimed at publishing the EC's own data, but is at the same time a first step towards a pan-European data portal that will provide access to all underlying national (and regional, local) data portals across the 27 Member States." Read more 

Internet Use in Households and by Individuals in 2012



From the report: "The percentage of individuals in the EU who used the internet in 2012 was 73 %. About one third of individuals used the internet on mobile devices away from home or work. There were significant differences in mobile internet usage between countries. The shares for individuals who used portable computers or handheld devices through a mobile phone network or wireless connection away from home or work were above 50 % in six Member States: Denmark, Ireland, Luxembourg, the Netherlands, Finland and Sweden. The shares were below 20 % in five Member States: Bulgaria, Italy, Hungary, Lithuania and Romania.

The proportion of households in the EU with access to the internet was 76 % in 2012, an increase of 6 percentage points compared with 2010. Broadband access enables higher speed when browsing and performing activities. It has now reached a level close to saturation among households with internet access. In the EU27, 72 % of households have access to broadband at home, an increase of 11 percentage points compared with 2010." Read more

The Protection of Classified Information: The Legal Framework



From the report: "This report provides an overview of the relationship between executive and legislative authority over national security information, and summarizes the current laws that form the legal framework protecting classified information, including current executive orders and some agency regulations pertaining to the handling of unauthorized disclosures of classified information by government officers and employees. The report also summarizes criminal laws that pertain specifically to the unauthorized disclosure of classified information, as well as civil and administrative penalties. Finally, the report describes some recent developments in executive branch security policies and legislation currently before Congress (S. 3454)." Read more

Attention Rivalry among Online Platforms and Its Implications for Antitrust Analysis



From the report: "Online attention rivals provide products and features to obtain the attention of consumers and sell some of that attention, through other products and services, to merchants, developers and others who value it. The multi-sided business of seeking and providing attention is fluid with rivalries crossing boundaries defined by the features of the products and services. It is also dynamic. Rivals introduce new products and services, some involving drastic innovation, frequently. Online attention rivals impose competitive constraints on each other. Product differentiation tempers the significance of these constraints in particular situations. But the relevant differentiation mainly involves aspects of the attention that is procured and sold rather than, necessarily, particular features of the products and services used for acquiring and delivering that attention. Antitrust analysis should consider these competitive constraints in evaluating market definition, market power, and the potential for anticompetitive effects. Most importantly, antitrust analysis should focus on competition for seeking and providing attention rather than the particular products and services used for securing and delivering this attention. The existence of competition among attention rivals does not imply that antitrust should reduce the vigor with which it examines mergers and exclusionary practices among these platforms. It just needs to look for problems in the right places." Read more

Addressing the Broadband Demand Gap: Drivers and Public Policies



From the report: "The debate about the digital divide in the field of Internet use and broadband has, in large part, been generated around statistics of households that own a computer and have purchased a broadband subscription (in other words, service penetration). As a result, the political discussion and public dialogue have focused until now on the need to increase adoption based on wider coverage of telecommunications networks. The underlying premise of this statement is that if the problems that delay infrastructure deployment were addressed, the challenge of the digital divide would be overcome. Without denying that there is some causal relationship between investment and adoption, it is important to note that one of the key variables that explains the digital divide is located on the demand side, rather than on the supply side. The purpose of this paper is to analyze the divide from this perspective in industrialized countries and compare it with a similar phenomenon in Latin America." Read more

Rules of Crowdsourcing: Models, Issues, and Systems of Control



From the report: "In this paper, we first provide a practical yet rigorous definition of crowdsourcing that incorporates “crowds,” outsourcing, and social web technologies. We then analyze 103 well-known crowdsourcing websites using content analysis methods and the hermeneutic reading principle. Based on our analysis, we develop a “taxonomic theory” of crowdsourcing by organizing the empirical variants in nine distinct forms of crowdsourcing models. We also discuss key issues and directions, concentrating on the notion of managerial control systems." Read more

Health-Care Sector Vulnerable to Hackers, Researchers Say



From the article: "As the health-care industry rushed onto the Internet in search of efficiencies and improved care in recent years, it has exposed a wide array of vulnerable hospital computers and medical devices to hacking, according to documents and interviews." Read more

Marking the Birth of the Modern-Day Internet

"Marking the Birth of the Modern-Day Internet." Google Blog, January 1, 2013. 

From the article: "Today is the 30th birthday of the modern-day Internet. Five years ago we marked the occasion with a doodle. This year we invited Vint Cerf to tell the story. Vint is widely regarded as one of the fathers of the Internet for his contributions to shaping the Internet’s architecture, including co-designing the TCP/IP protocol. Today he works with Google to promote and protect the Internet." Read more 

Viewpoint: The Government Would Like to Keep Reading Your E-Mail



From the article: "There have long been calls on Congress to upgrade e-mail privacy, but it still has not — and recently, it let us down once again. This failure to act is not the usual Washington inertia or gridlock. It is because there are a lot of people in government who like the idea of being able to read citizens’ private e-mail. And Internet users — who have gotten good at pushing back against Facebook over privacy issues — have not been putting pressure on Congress to strengthen e-mail privacy." Read more