Lewis, Nicole. "Health Information Exchanges Struggle To Prove ROI." InformationWeek, September 18, 2012.
From the report: "To convince investors that health information exchanges
(HIEs) are a worthwhile investment, organizers need to develop performance
metrics that show HIEs can improve quality of care and generate a return on
investment (ROI). A study published in the latest issue of Perspectives in Health Information
Management, however, reveals that only 50% of surveyed
HIE executives say they use or plan to use metrics to measure the impact of
their exchange." Read more
See also
Khurshid, Anjum, Mark L. Diana and Susan D. Luce. "Health Information Exchange: Metrics to Address Quality of Care and Return on Investment." Perspectives in Health Information Management, Summer 2012: 1-9.