From the report: "Governments all
over the world have discovered the world of social media, for better or for
worse. Whereas some of them are making every effort to prevent the
unhierarchical and therefore uncontrollable (dissident) opinion-forming process
in Web 2.0, others are looking for ways of putting the potentialities of this
new opening-up of communication to use. One approach that is increasingly being
tried out is opening up innovation processes in government.
However, this opening-up of innovation processes is anything but trivial. It
requires a thoroughly thought-out strategy and thus confronts government
systems with extensive challenges if it is not to suffer the same fate as other
unsuccessful attempts at reform in the past. In our essay, we reflect on the
consequences of these challenges for public managers." Read more
