From the article: "Making information accessible to the public can improve public service delivery. In countries where corruption is pervasive, services and funds often do not reach the frontline provider. And even if services do reach the people, the quality of services provided is often shockingly poor: Survey evidence from Bangladesh, Ecuador, India, Peru and Uganda found absence rates as high as 20% and 35% for school teachers and health workers. In many cases, the staff is poorly trained.
Releasing data on service delivery in this case can help reduce corruption and improve public services. In Uganda, researchers provided information to parents by publishing funding data for a random subset of schools in local newspapers. In consequence, corruption decreased significantly, while schooling outcomes improved substantially. Similar evidence in health delivery and redistributive policies suggest that providing information can help the public to discipline public service providers, improving the quality of services." Read more
